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To help ensure compliance with the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”) and to set forth the terms and conditions under which any patient-specific information may be used and disclosed by the system, AccessOne® will not assist your office with patient-specific reimbursement services (e.g., benefit investigations) without one of the following documents on file:
Sign and return via fax to 1-866-489-5955, or mail to: Lash Group, P.O. Box 220829, Charlotte, NC 28222-0829.
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Once these authorizations are in place, you can initiate a request for verification of benefits on a per-patient basis by completing a Benefits Investigation Form (BIF). |
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Once these authorizations are in place, if you prefer your patients not be contacted by AccessOne® for explanation of benefits, complete a Limitation of Services request form. |
If you have any questions, please call AccessOne® at 1-888-ACCESS-1 (1-888-222-3771) Monday through Friday between 8 AM and 8 PM ET.
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