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JanssenAccessOne.com - The AccessOne℠ Billing & Reimbursement infosource for US Health Care Professionals Janssen Biotech, Inc.
Introduction Glossary Web Site / Technical Questions
PROVIDER RESOURCES

Web Site / Technical Questions

In this section you'll find answers to the most commonly asked questions about navigating and about using the features at JanssenAccessOne.com. If you have other questions, you can call us at 1-888-ACCESS-1 (222-3771) and we will assist in finding your answer.



Web Site / Technical - Frequently Asked Questions:


Can I save this page for future use?

Setting screen display size

How do I print a page?

Where can I find guidelines on a specific state?

What is Adobe® Acrobat® Reader® and how do I get it?

Where can I find reimbursement information?

I clicked on a link and nothing happened. Why?



Can I save this page for future use?

At the top of your browser, you will see either a "Favorites" option (Internet Explorer) or a "Bookmarks" option (Navigator). Click on it to add a favorite/bookmark. If you open up your browser later, clicking on the title will take you to the page again.

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How do I change the screen display size?

You can adjust the size of your browser by clicking on the "maximize" box on the upper right hand corner of your web browser window.

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How do I print a page?

Choose the print option from the File menu. You may need to adjust the page size and/or margins (File page setup) in order to make everything fit.

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Where can I find guidelines on a specific state?

State guidelines can be found in the Billing and Reimbursement section. Simply select your state/region from the left-hand navigation and click "Go".

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What is Adobe® Acrobat® Reader® and how do I get it?

Adobe® Acrobat® Reader® is a utility for viewing and printing Portable Document Format (PDF) files on all major computer platforms. To download it, click here.

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Where can I find reimbursement information?

You can find reimbursement information in our Billing and Reimbursement section, as well as our Provider Resources .

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I clicked on a link and nothing happened. Why?

Your connection to the Internet may be slow, or there may be problems with the computer that is hosting the site. Try again later.
If you click on a link and it takes too long to load, and/or you change your mind about viewing that page, you can click on the "Stop" button at the top of your browser to abort the task.

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